Regarding returns/cancellations due to customer’s convenience, we will do the following. In a case please contact us by email to the following “INQUIRY”.
- If we have not shipped the product at the time of us being contacted, we will accept refunds and cancellations to your entire purchase back to your credit card.
- After the product has been shipped when you contact us for cancellation, please return the product when arriving. Please bear with the shipping cost for when return shipping. With the arrival of your product, we will refund the product prices minus the shipping cost back to your credit card.
- Returns/cancellation; we will refund the amount after deducting the shipping fee only if you have contacted us within 7 days of receiving products. Please understand that customers will be responsible for shipping costs for products being returned.
Category: 5. CANCELLATION AND RETURNS