FAQs

(the operating procedure for your question below)

1. On the “PRODUCT PAGE”, click “ADD TO CART” and add the product you would like to purchase in the cart.
2. If you are purchasing more than one product, please follow #1 (above) for each product
3. Click “CART” at the top right corner of your screen and check the contents inside the cart.
4. When you confirmed with the products you will be purchasing, please check the product, amount, quantity and etc. to make sure everything is correct. Then click “PAY”.
5. To check the shipping cost click “CALCULATE SHIPPING COST” and enter your country and postal code. Enter your credit card information, billing address, shipping address (IF DIFFERENT FROM BILLING ADDRESS) and click “ORDER” when finished. Now your order is complete.
6. For customers who will be visiting Hawaii, there is also a pick-up option. Within 60 days of purchase, your items will be placed on hold at LEALEA MARKET ORIGINALS on 1F in sheraton Waikiki hotel.

Orders are only accepted online. Thank you for your cooperation. For any questions please contact us on our inquiry page.

Please check inside your “JUNK” box. Please check emails in your “SPAM” AS WELL. The sender name will be from originals@lealeamarket.com. If you have  not received an email, please email originals@lealeamarket.com with your order detail, order number, name and we will get back to you as soon as possible.

We apologize, but shipping to the US is not available yet.  Please contact us about your order/delivery address by email at originals@lealeamarket.com. we will send you an estimate of the return shipping fee and consumption tax. When placing an order, we will send an online invoice. After confirming payment, we will send it by USPS First Class Mail.